Shipping policy

Shipping Policy

Thank you for shopping with NOVARA FINDS. We work with fulfillment and shipping partners to deliver orders to the address provided at checkout.

Shipping Destinations

Available destinations and shipping methods are shown at checkout. Shipping availability may vary by product and supplier.

Shipping Rates

Shipping charges are calculated and displayed at checkout before you place your order. Some products may ship separately because they are fulfilled by different suppliers. If an order contains multiple products, they may arrive in separate packages and at different times.

Processing and Delivery Estimates

Processing and transit times vary by product, supplier, destination, carrier, and seasonal demand. Any delivery estimate shown at checkout or in a shipping confirmation is an estimate, not a guaranteed delivery date. Tracking information will be provided when it is made available by the fulfillment or shipping partner.

Delays and Tracking

Carrier delays, weather, high-volume periods, customs processing, and other circumstances outside our control may affect delivery. If tracking has not updated for an extended period or your order appears delayed or lost, contact us with your order number so we can help investigate.

Shipping Address

Please review your shipping address carefully before completing checkout. Contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has been submitted or sent for fulfillment.

Damaged or Missing Items

If your order arrives damaged, incomplete, or incorrect, contact us promptly with your order number and clear photos when applicable. Please also review our Refund & Return Policy.